Basadi Ba Hekpoort(PTY) LTD Privacy Policy

Third parties

BASADI BA HEKPOORT (PTY) LTD may include within our web content links to external websites (third party sites). BASADI BA HEKPOORT (PTY) LTD has no direct control over other websites and how they handle their customer’s data, so BASADI BA HEKPOORT (PTY) LTD cannot take responsibility for protection of your data if you share your data with those third parties. BASADI BA HEKPOORT (PTY) LTD promote and have links to local business that do advertise on our website.

Third parties that enhance our website services are listed below, please visit their websites to read their privacy policies:

Personal data we collect

Procedure of implementation, maintenance, and disposal.

BASADI BA HEKPOORT (PTY) LTD collects your last name, first name, delivery address, billing address, e-mail address, telephone number, connection data (dates and times of connections, IP address) and data about your browsing activity, preferences and interests, and products consulted.

Occurrence of collection of personal data

BASADI BA HEKPOORT (PTY) LTD collects information that you provide, voluntarily, especially when you:

• Browse our site and view products.
• Contact our customer care services.
• Create your account.
• Purchase from our online shop.
• Request a call back or enquiry about information on our website.

Mandatory data

When you fill out fields, information that is mandatory is indicated by an asterisk, as this information is necessary for us to be able to provide you with information about our products and services or to allow you to purchase a product and also to get the necessary information to deliver the products you order. If this mandatory information is not provided, we will not be able to provide you with what you expect, we will not be able to deliver your product at all or on time. If you filled the form incorrectly.

Automatic data

Certain information, especially technical data or data concerning the consultation of the site as well as its functionalities, is collected automatically as you consult the site, by cookies, integrated URLs, widgets, and other technical tools. The information collected includes information about the browser used, details about the pages of the site you visited, the hyperlinks you clicked, your IP address, etc. BASADI BA HEKPOORT (PTY) LTD also uses web analytics services, which currently include Google Analytics. Google Analytics is a web analytics service provided by Google Inc. (“Google”). Information from the use of Domains (including your IP address) is routed to Google Inc.

The use of personal data

BASADI BA HEKPOORT (PTY) LTD uses your personal date for one or more of the following purposes:

• To improve your user experience on the BASADI BA HEKPOORT (PTY) LTD website and to help you benefit from the features and services on the site
• For the development of marketing statistics.
• Google Analytics - analysis and compilation of statistics regarding the consultation and use of the site, for example: number of page views, number of visits, and activity.
• To send newsletters on products and services.
• To take note on your preferences, for example: your OPT OUT / OPT IN for marketing purposes.
• To benefit from third-party services organized by BASADI BA HEKPOORT (PTY) LTD such as Paygate. BASADI BA HEKPOORT (PTY) LTD shares this personal data only as part of the services provided and in accordance with the terms of this policy.

Self-management of personal data

You can personalise your options in your account settings, in the e-mail received by BASADI BA HEKPOORT (PTY) LTD, you can click on “unsubscribe” or by contacting us at info@bbhekpoort.co.za

Safety and Storage of data

Your personal data is stored either in our databases or in those of our service providers (PAYGATE), BASADI BA HEKPOORT (PTY) LTD has set up rigorous and appropriate organizational, procedural, technical, and personnel measures to ensure the security and confidentiality of your personal data. BASADI BA HEKPOORT (PTY) LTD attaches great importance to the security of your data. Therefore, we take all appropriate measures to prevent, as far as possible, any alteration or loss of your data or unauthorized access to it

User rights concerning their personal data

You have a right to access, rectify, and delete your personal data, as well as a right to limit the processing and portability of your data. You also have the right to object for legitimate reasons to the processing of your personal data and the right to oppose the processing of your data for prospecting purposes. You finally have the right to lodge a claim with the national supervisory authority responsible for the implementation of POPI Act. You can exercise your rights at any time by:

• Managing your website account with BASADI BA HEKPOORT (PTY) LTD.
• E-mail us at info@bbhekpoort.co.za
• Contacting our customer services

Importantly: any request by email must be signed and accompanied by signed proof of identity and you must specify the address at which you want to receive the response. A response will be sent to you within one to three months of receiving the request.

Duration of data

Your personal data is kept for a period that does not exceed the time necessary for the purposes for which it was collected. Thus, in the context of our business relations, your data will be kept for the duration of our contractual relationship and during the legal statutory period from the end of the said contractual relationship, when they present an administrative interest, especially for the proof of a right or contract.

Destruction of data

When you close your user account from BASADI BA HEKPOORT (PTY) LTD website, all information on your account will be totally destroyed.